Member stories
Service you expect. Care you deserve.
Our strength isn’t just in our name; it’s in the way we support members every day. From expert service to genuine care, we make sure you feel seen, valued, and confident that your super is in good hands.
Trusting the experts
Alan trusted CareSuper with his super, giving him the freedom to enjoy his best life in retirement.
Award-winning service
We're here with award-winning customer service when you need it, from real people who truly care.1
Peace of mind
Nanice had super but no clear plan for retirement, but one conversation with CareSuper changed that.
Goals for life after work
Hear our members share the simple joys and big plans they hope to enjoy when work winds down.
Keeping super safe
After facing identity theft, Scott turned to CareSuper to protect his super and feel secure.
The best parts of retirement
Discover the freedom, flexibility and joy life after work can bring, supported by CareSuper.
Why CareSuper?
Because real stories are what matter most.
Life after work
See what retirement looks like through our members’ eyes.
Words of wisdom
Members reflect on the super advice they wish they’d known sooner.
The views expressed in this video are those of the member and are not of CareSuper. The member made their comments based on their particular circumstances.
1 CareSuper was ranked number 1 for customer experience across the financial sector by Customer Service Benchmarking Australia (CSBA) for the period January to March 2026. CareSuper has an agreement with CSBA for quality assurance and staff training within their contact centre. Awards and ratings are only one factor when deciding how to invest your super. Read about the award methodology at csba.com.au.
2 Chant West Super Fund Performance Survey, June 2025, MySuper – Growth (61% - 80%). Net returns for periods to 30 June 2025. Past performance isn’t a reliable indicator of future performance. The value of investments can rise or fall, and investment returns can be positive or negative.
On 1 November 2024, the former CARE Super fund (ABN 98 172 275 725) merged into Spirit Super and the investment options in the merged fund were aligned with the former CARE Super fund investment options (other than the Long-term option (Managed Income only)). The figures on this page that relate to the period before 1 November 2024 reflect the performance for the corresponding former CARE Super fund investment options only (other than the Long-term option (Managed Income only)). Investment performance history for the Spirit Super investment options before 1 November 2024 can be viewed here.
3 CareSuper Advice is a financial advice service available to CareSuper members through CareSuper Advice Pty Ltd, ABN 78 102 167 877, AFSL No. 284443 which is licensed to provide financial advice services and deal in financial products. CareSuper Advice Pty Ltd is a wholly owned company of CareSuper (Secretariat Co) Pty Ltd ABN 29 104 826 413, a related entity of CareSuper Pty Ltd ABN 14 008 650 628, AFSL No. 238718 (Trustee) which is the trustee of CareSuper ABN 74 559 365 913 (Fund).