Change your cover
You’re one of a kind, so we offer many insurance choices
Everyone’s personal and financial situation is different — so are your insurance needs. That’s why we give you plenty of choice when it comes to your insurance options.
If you have Category D cover, some of the options on this page are not available to you.
How much cover do I need?
The amount of cover you need will likely change throughout your life as your financial and personal situation changes.
Key life moments when you might review your cover include:
- starting a new job
- getting married
- having kids
- buying a house or downsizing
- divorce
By reviewing your cover regularly, you can make sure your cover is right for you.
You can check how much cover you need and what it’ll cost by using our Insurance calculator.1,2
Cancel your cover
You can cancel your cover at any time:
- through Member Online or the CareSuper app (not available for Category D)
- by calling us on 1800 005 166
- completing and submitting the relevant form
If you cancel your cover within 30 days of it starting, we’ll refund any insurance fees you’ve paid into your account.
If you decide that you want insurance cover later, you'll need to apply and may need to provide health details. If you cancel or opt out of Default cover, you won’t be eligible for Default cover again.2
Reduce your cover
To reduce your cover, you can:
- log in to Member Online or the CareSuper app (not available for Category D)
- complete and return the relevant form
If you have Default cover in Category A, B or C and you reduce your Default cover, it will be converted to Tailored cover. You won’t be eligible for Default cover again in the future. You can find out more about Tailored cover in our Insurance guide.
If you have Category D cover, you can choose to reduce your cover to 50% of the applicable Category D cover for your age by completing the Change your cover form.
Get more cover
If you don't have cover or would like to increase your cover, you can apply for Tailored cover for Death, Total and permanent disability (TPD) and/or Income protection.2
You may also be able to apply to increase your Death and/or TPD cover without having to provide detailed health information if you experience any of the following ‘Life events’:2
- Getting married or registering a de facto relationship
- Getting divorced or registering a separation from a marriage or registered de facto relationship
- The birth or adoption of a child
- Your spouse or de facto passing away
- Taking out a mortgage on the initial purchase of your primary residence
- Your child commences primary school or secondary school for the first time
- You have a milestone birthday of 30, 40 or 50
If you have Category D cover, you have limited options to change your cover and Income protection is not available.
To apply to increase your cover, you can:
- log in to Member Online or the CareSuper app
- complete and return the relevant Apply for cover form (or the Life events form if you’re applying to increase cover due to experiencing a specified Life event)
If you have Default cover and your application for cover is accepted by the insurer, your Default cover will be converted to Tailored cover. You won’t be eligible for Default cover in the future. For further information on the limits and conditions that apply, please refer to our Insurance guide.
Converting to Fixed cover
If you have Default or Tailored age-based cover, you may convert this cover to Fixed cover. This is not available for Category D.
With Fixed cover, your cover amount generally won’t change over time (like it does for Default and Tailored age-based cover).3 However, your insurance fees will generally increase as you get older.
You won't be eligible for Default cover in the future if you convert your cover to Fixed cover.
To apply to convert to Fixed cover, you can:
- log in to Member Online or the CareSuper app
- complete and return the Manage your cover form.
Transfer cover from another super fund
If you have insurance in another super fund, you can apply to transfer that cover to us, subject to conditions.2
To apply to transfer cover to CareSuper, you can:
- log in to Member Online or the CareSuper app
- complete and return the Transfer your insurance form.
You can’t transfer cover in Category D.
Change your cover (Category D)
If you have Category D cover, you can make the following changes:
Reducing or reinstating your cover
You can reduce your cover to 50% of the applicable cover Category D cover amount for your age.
If you’ve previously reduced your cover, you can apply to reinstate it back to 100% of the cover amounts that apply for your age.
You can reduce or reinstate your cover by completing the Change your cover form.
Cancelling your cover
You can cancel your Category D cover at any time by calling us on 1800 005 166 or by completing the Change your cover form.
If you cancel or opt out of Default cover, you won’t be eligible for Default cover again.
Your occupation makes a difference
Your occupation rating is used to calculate the cost of your cover and reflects the kind of work that you do.
If you have the wrong occupation rating, you may be paying too much for your cover.
Find out more about occupation ratings
Insurance FAQs
How can I check my current cover?
The easiest way to check your cover is in Member Online or the CareSuper app.
Find out how to get online.
Otherwise you can call us on 1800 005 166.
I didn’t choose my insurance cover. How did I get it? Why do I have insurance?
We automatically apply cover to your account if you meet eligibility conditions without you needing to provide detailed health information (unless you’ve opted out). This is known as ‘Default cover’.
We’re required to automatically provide default insurance so employers can use CareSuper as their default super fund. Employers use default super funds to pay super contributions into for employees who don’t choose their own fund or have an existing super fund. Learn more about employer obligations.
How do I know how much cover is right for me?
Everyone’s personal and financial situation is different — so are your insurance needs. You should choose enough cover to protect what matters most to you.
You can start by asking:
- What expenses or debts would need to be covered if something happened to me? For example a mortgage or other loans.
- How much income would my family need to maintain their lifestyle?
- Do I want to consider future costs like education or living expenses?
A good rule of thumb: add up your financial obligations and future needs, then subtract any existing savings or assets. The result is a rough guide to the amount of cover you need.
The amount of cover you need will likely change throughout your life as your financial and personal situation changes.
You can check how much cover you need and what it’ll cost by using our Insurance calculator.1,2
For help with complex financial decisions, you can access expert advice tailored to your needs.
Disclaimers
2 Eligibility conditions apply, and applications may be subject to acceptance by our insurer and any relevant terms and conditions. Category D has limited options for changing cover, read the Insurance guide (Category D) for more information.
3 If you’re between 61 and 69 years old and have Fixed TPD cover, the amount of your Fixed TPD cover will reduce proportionally each year. Read our Insurance guide for more information.
Check the cost of cover you're considering
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Disclaimers
2 Eligibility conditions apply, and applications may be subject to acceptance by our insurer and any relevant terms and conditions. Category D has limited options for changing cover, read the Insurance guide (Category D) for more information.
3 If you’re between 61 and 69 years old and have Fixed TPD cover, the amount of your Fixed TPD cover will reduce proportionally each year. Read our Insurance guide for more information.